Gowan Distributors Limited, the official Citroën distributor in Ireland, has announced a voluntary recall of certain Citroën Berlingo, C4 III, C4X, Spacetourer, and Jumpy models. The recall affects 165 vehicles in Ireland and relates to a software fault in the high-voltage battery monitoring system that could cause the engine to cut out unexpectedly while driving.
Affected Vehicles
The recall covers 165 vehicles in the Republic of Ireland manufactured within the following timeframes:
- Citroën Spacetourer / Jumpy 4: 14 December 2022 – 02 March 2023
- Citroën C4X: 18 August 2022 – 02 March 2023
- Citroën C4 III: 03 May 2022 – 15 March 2023
- Citroën Berlingo: 06 May 2022 – 03 April 2023
Details of the Fault
The issue stems from the battery monitoring system software in certain Citroën electric vehicles. The software, designed to act as a safety device by monitoring voltage and temperature levels, may contain errors:
- Erroneous cell voltage readings
- Incorrect module temperature signals sent to the monitoring system
- Failure of the software to resolve the detected error
As a result, the vehicle may fail to engage “Ready” mode after starting, and in severe cases, the car could lose acceleration power or the engine could cut out while driving.
Risks
If the fault occurs while driving, there is a risk of sudden engine cut-out or loss of power, which could increase the likelihood of an accident. While no incidents have been reported in Ireland to date, Citroën has initiated the recall as a preventive safety measure.
What Owners Should Do
Owners of affected vehicles will be contacted directly by Citroën Ireland with instructions on arranging a free software update at their nearest Citroën dealership.
If you own one of the affected models, you are advised to:
- Wait for official communication from Citroën Ireland, or
- Contact your local Citroën dealer for guidance on whether your vehicle is included in the recall.
How to Check if Your Car is Affected
Citroën owners can check if their vehicle is subject to this recall by:
- Visiting the Citroën Ireland website
- Entering their Vehicle Identification Number (VIN) into the recall checker
- Contacting Citroën Ireland customer service or their local Citroën dealership
Official Sources
- Issuing Authority: Gowan Distributors Limited (Citroën Ireland)
- Publication Date: 08 April 2025
- Official Citroën Ireland Website
- Competition and Consumer Protection Commission (CCPC) Ireland – Vehicle Recall Notices
FAQs
Which Citroën models are affected by this recall?
The Berlingo, C4 III, C4X, Spacetourer, and Jumpy models manufactured between May 2022 and April 2023.
What is the risk if my car is affected?
There is a risk of sudden engine cut-out or loss of acceleration power due to software errors in the battery monitoring system.
Is the repair free?
Yes, all recall-related repairs will be carried out free of charge by Citroën Ireland.
Disclaimer
This article is intended for informational purposes only. For definitive guidance, please refer to Citroën Ireland or the Competition and Consumer Protection Commission (CCPC).
